Global Supply Chains, with all their components, are standard in international companies. The problem: systems and technology are in many cases ahead of the people, i.e. in the parent companies, in project work, or in the operation of new processes or changes in the existing IT systems, and it is expected that all employees around the world will be able to easily follow these changes at a high level.
Unfortunately this is not the case: training courses are – if at all – only reluctantly updated, and even then usually not implemented to the respective target group nationwide or in a recipient-oriented way. This often leads quickly to incomprehension, demotivation, and frustration among the affected employees, with the consequence that the processes introduced with high expenditure are not lived consistently, and the systems do not fulfill the expectations set of them.
In order to prevent this, comprehensive training concepts must be developed at an early stage. Specific content tailored to the respective user group must be developed and implemented. In doing so, consideration must be given to the locally relevant, and thus also culturally distinct, requirements. It is certainly not effective to translate a German slide set into English and distribute it by e-mail worldwide!
A training partner with many years of experience in processes and systems and dealing with cultural differences saves resources and helps to avoid mistakes. Even though internal staff members may have deeper expertise, professional implementation by training professionals is useful. After all, it is not always possible to convince someone to cooperate in the process on the purely material level, for a wide range of reasons!
So: Take advantage of our many years of experience in the design and implementation of supply chain training as well as in change management.
Contact us. We would be delighted to send you more detailed information on this topic:
info@buchbach-consulting.com