‘Do it right the first time’ would be the ideal goal for projects aimed at the successful further development of core processes. On the way there, a targeted diagnosis with an action plan helps to overcome initial uncertainties about the right steps to take. A project example will show how the analysis and evaluation of the status quo within a business unit can look:
The first step involves examining roles and responsibilities in their current state (R&R analysis). This analysis roughly reflects the current process organisation. It is intended to stimulate internal discussion in order to ultimately ensure understanding, clarity, efficiency and process reliability (covering all tasks, reducing duplication of work).
Focused interviews with participants from different organisational units and functional levels clarify responsibilities and provide deeper insights into the processes of the relevant specialist areas from different perspectives. Performance deficits and areas of potential for process improvement are identified – with simultaneous recognition of the risks involved in their implementation. In the example project, discussions were held with specialists and managers from three business units at five different locations, with the involvement of the relevant central units.
The findings obtained are used to determine the current ‘process maturity level’ in the underlying maturity model (according to GARTNER), that is, to determine what stage the organisation is currently at. The definition of the maturity level forms the basis for determining suitable measures for reaching the next stage. The focus is on reaching the next level. No stage in the maturity level model should be skipped. Following a specific development path is highly recommended.
Buchbach-Consulting supported the successful step-by-step implementation of primary measures and subsequent readjustment of supply, inventory and operations planning (SI&OP) processes. Cooperation between the go-to-market organisation and the business units, as well as between business units and plants, has been improved long term.
Contact us. With our many years of experience, we can actively support you in the diagnosis and further development of your SI&OP processes!